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Operations Support & Logistics (OSL) Assistant

Full Time


WHO is currently seeking applications from the eligible applicants for the post of Operations Support & Logistics (OSL) Assistant in Ethiopia.

Job Description

Job title: Operations Support & Logistics (OSL) Assistant – (2204261)

Grade: No grade

Contractual Arrangement: Special Services Agreement (SSA)

Contract Duration (Years, Months, Days): 6 Months

Job Posting : May 6, 2022, 12:57:02 PM

Closing Date: May 21, 2022, 12:59:00 AM

Primary Location: Ethiopia

Organization: AF_ETH Ethiopia

Schedule: Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings.



The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

The Programme seeks to promote and uphold the humanitarian and public health principles by leading a coordinated and effective health sector response together with the national and international community, with specific attention to vulnerable and marginalized populations, through effectuating WHO’s commitment to work within the framework of the Interagency Standing Committee (IASC) and the cluster approach.  The incumbent will be responsible for performing a dedicated coordination, health needs assessment, strategy development and resource mobilization, supporting the implementation and, monitoring the joint incident management system and advocacy function.

An exceptional three-season drought sequence has struck the Eastern Horn of Africa due to the poor rains in October-December 2020 and March-May 2021 followed by an extremely dry October-December 2021 season. In Ethiopia, millions are estimated to be in need of life saving humanitarian assistance affecting Somali region, Oromia and SNNP and southwest regions. To reduce excess morbidity and mortality resulting from the public health consequences of the drought-related humanitarian crisis in Ethiopia, WHO will be working with the Federal Ministry of Health, Ethiopian Public Health Emergencies Institute (EPHI) and health partners to respond to this emergency while building on existing health sector development programmes, enhancing preparedness for further deterioration of the humanitarian situation, boosting capacities and integrating risk reduction and resilience building components to foster long-term development solutions to the crisis.




The OSL Assistant will support logistics and operations units. He/She will assist the Drought Response teams in the establishment of the tactical means to perform the setting and management of the WHO and EOC premises, ensuring timely and adequate supply of the required medical and non-medical commodities and providing health logistics support to ensure that WHO health activities are performing up to Sphere standards. The incumbent will be deployed to emergency operations when required.

Under the overall guidance of the OSL Officer, Field Coordinator and the Incident Manager, and within the delegated authority, the OSL Assistant will support Health Response implementation by assisting one or many of the five OSL OSP portfolio required competencies: (1) Air OPS support; (2) Emergency construction; (3) Office, EOC and accommodation management; (4) Supply Chain Management, (5) Preparedness and readiness; (6) Emergency IT.



  1. Support Event Response forecast needs by assisting OSL officer in charge to make field assessment and field data collection
  2. Follow unit’s work plan and OSL OPS monitoring tools according to supervisor requirements
  3. Ensure logistics support of daily Emergency response team routines activities with appropriate transportation means, facilities and equipment
  4. Provides timely & proactive assistance and support to the supervisor on all supply needs in the context of the emergency response.
  5. Assist passengers at airport and liaise with Airport authorities; collect passengers list and freight documents
  6. Support daily petty cash emergency procurement
  7. Facilitate customs clearance, reception, transportation, storage and distribution of supplies to affected areas and populations.
  8. Assist WHO warehouse management and inventory exercises; follow stock control mechanisms.
  9. Assist the maintenance of the required stockpiles of essential emergency equipment, e.g. personal deployment material, radios, satellite telephones, IT equipment, etc.
  10. Assist officer in charge of Office, EOC and Compound management to ensure adequate infrastructure maintenance (Minor repairs, Power Supply access, Cleanliness of premises…)
  11. Assist WHE fleet management, including planning and monitoring fleet movements, oversee the maintenance of vehicles.
  12. In close cooperation with the Field Security Officer, ensure that appropriate and safe living conditions are provided to WHO-deployed staff and responders.
  13. Support WASH activities management and check WASH standard are up for all WHO facilities.
  14. Provide quality assistance to the set up and maintenance of cold chain facilities for any medical items requiring temperature control environment.
  15. Monitor and report regularly to the emergency team, drawing their attention to needs, gaps and problems, and proposing remedial actions.
  16. Perform any other related incident-specific duties, as required by the functional supervisor





Completion of secondary education, supplemented by training/certification in logistics management.


A university degree from a recognized institution in Engineering, Business Administration management, or related fields

Professional certification/qualification in areas such as transport, distribution and supply chain management.



At least 8 years of related experience, at the national and international levels, in managing emergency logistics operations and supply operations in international organizations/institutions, part of which in the field supporting emergency humanitarian operations.


  • Prior working experience with WHO/UN, health clusters partners, recognized humanitarian organizations or with an international nongovernmental organization.
  • Experience or knowledge of import/export and customs administration.



  • Demonstrated knowledge logistics management in emergency context, with proven ability to identify and solve technical problems in difficult circumstances.
  • Excellent analytical and organizational skills.
  • Excellent interpersonal skills and ability to work under pressure.
  • Proven ability to promote cohesive action and convince officials with tact and diplomacy.


  1. Communication
  2. Teamwork
  3. Producing result
  4. Respecting and promoting individual and cultural differences
  5. Building and promoting partnerships across the organization and beyond


Use of Language Skills


Excellent knowledge of English.  Working knowledge of the local language.


Other Skills (e.g. IT Skills)

  • Excellent knowledge of Microsoft Office applications.
  • Demonstrated computer skills with emphasis on databases management to monitor supplies and inventory, and forecast needs.
  • Demonstrated skills in using equipment such radio and satellite phones.



  • The duty stations of this assignment are located in Oromia, Somali, SNNPR, South West regions
  • Remuneration – this is a Special Service Agreement (SSA) contract at GS-06 level, with a monthly remuneration of $1,573
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO’s operations please visit:
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This is an assignment reserved for local recruitment; so only applications from Ethiopians will be considered.
  • Applications from women are particularly encouraged.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • The SSA holder shall perform the work as an independent contractor in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a SSA contract does not create an employer/employee relationship between WHO and the SSA holder.
  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the SSA holder. The SSA holder shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the SSA holder in each location/jurisdiction in which the work hereunder is performed, and the SSA holder shall not be entitled to any reimbursement thereof by WHO.

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